The chances of hiring an architect may happen only once or twice in someone's life. Finding the right architect for your project, be it a building or home, expansion or renovation, is vital in the process. In Ulster County, some of the most recognized renovated buildings have our Client of the Month, Dutton Architecture, PLLC, written all over them. Dutton Architecture, PLLC, owned by Scott Dutton and started in 1997, is now comprised of seven employees. It is a full service, progressive, architectural firm that provides comprehensive professional services for design, planning, and project development for both commercial and residential sites. Originally from Maine, Scott fell in love with the Hudson Valley and made Kingston his home by purchasing and renovating the former Canfield Supply warehouse building on Broadway. That 28,000 sf building is now the home and office of Dutton Architecture, PLLC.
Dutton Architecture has an extensive list of projects in their portfolio some of which include Kingston Health Pavilion, Rondout Lighthouse, Mother Earth’s Storehouse, Mariner’s Harbor, The Ulster County Community Center, and the HealthAlliance Center for Breast Health. The most recent masterpiece by Dutton Architecture, Pllc has been the renovation of the 55,000 sf U.S.Lace Curtain Mill Factory which had laid dormant for 30+ years in Midtown Kingston. The historic structure was renovated into 55 units of beautiful Artist lofts, a public gallery, studio space, and a meeting place.
When asked about the key to his company's success, Scott Dutton said, “We are extremely client-centered. It’s not uncommon for us to be here late into the night or weekends.” It may sound cliche, but Scott honestly believes in just a few very basic principles; Treat every client the way you would want to be treated even if that goes beyond the bottom line. A client that has chosen to trust him with their project is the best advertisement dollar he could spend. Scott can vouch that he and Bob Ryan share the same philosophy in that regard. Bob and I both know that our clients have many choices and we both believe strongly that every client, no matter how small or large, is someone placing their trust in us. At Dutton Architecture, PLLC, we try and help each client navigate the process by putting ourselves in their shoes. We treat their budget, schedule, and design goal as if it were our own. The same can be said for helping clients with their insurance needs. Bob and his team have been there for us since early on. Ryan and Ryan Insurance Brokers has assisted us through major changes in health care insurance that impacts our family as well as those of our employees, risk management on the commercial buildings that we own, life insurance, and coverage for our company and personal automobiles.
When asked about a specific moment he could relay about his insurance experiences with Bob and Ryan & Ryan Insurance, Scott responded that it is easy to be cynical about the insurance carriers and assume the worst when dealing with an insurance situation. Last year, Bob proved to me that cultural stereotype about insurance companies is, in fact, inaccurate. I called to ask “what happens now” after a catastrophic loss. Scott will never forget Bob’s reply after his inquired, of course assuming the worst, about a drawn out negotiation with the insurance company and/or a disappointing settlement. Bob’s response was, “Now hold on just a minute, Mr. Dutton. Don’t assume anything. We’ve got you with a very good company and I have no doubt that they will be fair to you. Just be patient and let me take care of it” Scott states,and that is exactly what Bob did. A few weeks later, he was pleasantly surprised and happy to have been proven wrong, something Bob likes to remind him of with a good hearted jab every so often when he sees him.
For more information about Dutton Architecture, PLLC visit their website by clicking here or contact Scott Dutton, 15 Canfield St., Kingston, NY 12401, 845.339.2039
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